What is a incident booklet? Let me tell you...
An incident booklet is a little booklet that a security guard carries with them, and it is used like a notebook. In this incident booklet the guard marks down things that may be wrong. Now that's where the similarities end. Unlike a traditional notebook where you have to write down the incident, use a lot of paper, and spend time writing (time that could have been spent monitoring the area) all of that will have been done with the simple click of the scanner. Yes, that's it. All you have to do is scan the RFID (If you're unfamiliar with what a RFID is, I have a previous blog explaining what it is) and digitally mark down what the incident is. Simplicity is great, isn't it?
Let's look at an example, shall we?
A security guard is patrolling their area, and notices graffiti. Instead of having to write down the details of what happened, he just pulls out his incident booklet, scans that there's graffiti, and move on to his next post. The guards activity will be logged, and will be taken care of.
Different incidents can be programmed into the incident booklet, which is connected to a main computer, and kept track of. Afterwards you can decide whether or not to print it out for your hardcopy records, or store it digitally.
Since the security guards are able to save time they can continue maintaining their posts efficiently.
Tuesday, October 6, 2009
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